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Hear from The Financial Ombudsman

The 14th Annual Financial Services

Complaints Management Forum

Complaints Management in Financial Services Conference

24 - 25 February 2015

The Leading Complaints Management Conference for the Financial Services Industry

Reviews

Retail Conduct Risk under the FCA

"A very effective course. Both informative and enjoyable - it met all of my expectations."
Peter Merret
Compliance OfficerIAE UK

Compliance Monitoring & Assurance Strategy CMAS 2014

"Excellent coverage of a challenging subject in an interesting and informative manner."
Nasser Malik
EXPRESS GIFTS