OUR CLIENTS 
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| Legal & General Assurance
Society “Excellent review of current issues facing the industry, with sound practical advice on how competitors are meeting the compliance challenge” Scottish Amicable “Very professional operation with excellent speakers on a range of subjects encompassing the topic” Alba Life “Very topical and extremely worthwhile” Brewin Dolphin Securities “A very interesting, useful and worthwhile seminar. All speakers were very interesting and were clear on their topic/area of expertise” Barclays Capital “Clear explanation of the expected changes in key regulation in clear and concise presentations” Standard Life Assurance “Excellent agenda, content and delivery plus questions time made the forum very beneficial” Anderson Legal “An outstanding and informative conference” Baillie Gifford “Subject matter was timely and relevant. Speakers provided some very useful food for thought in respect of the organisation of my own assessments in this area” IBM UK (Pensions) “Well pitched, well organised, well worth it” Cogent Investment Operations “Well balanced and consistent quality” Royal Bank of Scotland “Hit many nails on the head. Excellent speakers who were quite prepared to expound their views even if controversial” Scottish Provident “The clarity of the knowledge imparted in this seminar is such that on return from the seminar I will be able to apply what I have learned to everyday practical situations. I cannot complain about any aspect of this seminar” Gartmore Investment Management “An excellent, well presented conference: something you can take back to the office and apply to your organisation” Capital International “Worth one's valuable time. Allowed to get an insight on industry problems. Good forum to mingle” Charles Stanley & Co “The event cleared some muddy areas for me and helped clarify the regulations. I found it very useful in all areas covered” PriceWaterhouseCoopers “A great deal of care was taken to brief the speakers and the organisation was impressive” Pershing “A good solid assessment of current and potential future requirements” Johnson Fry Financial Services “An excellent event; relevant and up to the minute with many good speakers and some outstanding ones. Probably the best 'training' session I have attended since the introduction of the FSA. Speakers knew what it was like in the market place” Nabarro Nathanson “A good forum for this highly relevant topic, with good and relevant content” Nationwide Unit Trust Managers “An extremely informative and well structured event that I shall be recommending to colleagues and associated third parties” Bank of Scotland “Visionary insights into developing new risk management techniques” London Life “A practical, informative and thought provoking event that must have been of benefit to anyone involved in customer complaints management” PricewaterhouseCoopers “Thought provoking and informative seminar, giving good practical advice which is useful for all complaints staff” Barings (Guernsey) “A well constructed programme with some good speakers, with the added value of shared ideas and experiences” Ecclesiastical Insurance Group “Taken away some very useful ideas which should help my work tremendously. A well organised and informative event that enabled delegates to share ideas and experiences as well as the opportunity to listen to some excellent speakers” Dept. of Environment, Transport & the Regions “A clear precise and professionally reassuring seminar” Cornhill Insurance “Very competent speakers with regard to such a wide subject - making it simple in such a small space of time” Legal & General “Very worthwhile event. Well represented across the industry. Pragmatic insight into addressing an otherwise difficult review” Barclays “Really useful for both strategic and hands on approach” Countrywide Assured “Well worthwhile” Coutts “Wide spectrum of presentations, each presented professionally, covering topics in sufficient depth” CWS “Comprehensive and well structured” Dechert Solicitors “A good event made better by the knowledgeable speakers” Delaware International “Useful information professionally presented” Woolwich Building Society “I enjoyed the experience and liked the interaction between different areas of financial services. Thought the conference staff excellent; very helpful, friendly and supportive” Ernst & Young “A well organised, relevant and informative event” PriceWaterhouseCoopers “Relevant, good mix of case studies and industry best practice” Royal & Sun Alliance “I found this conference informative and well balanced, considering the variety of subjects needed to be covered” Electricity Pension Services “An excellent event with clear guidance on a major forthcoming issue” ERC Frankona “Good variety of opinions and knowledge leading to much food for thought” Eurolife Fund Managers “I have benefited from this course and I go away knowing a lot more about CMR's, and will put them into more use in the future” Nomura Asset Management “Being both varied and thought provoking, the session provided me with a springboard for tackling 'hot' compliance issues, as well as appraising established themes” Eversheds “Thoroughly informative, practical approach making relatively complex issues accessible” Financial Services Compensation Scheme “An instructive and interesting event” Legal & General Assurance Society “A great opportunity to discuss and realise similar problems and processes shared within the industry” Phillips & Drew Fund Management “A well structured course with a good speaker on a difficult subject” M & G Group “A good practical session for compliance managers and marketing personnel involved in electronic promotion. Excellent handouts” NatWest Life & Assurance “Well worth attending, and a good way of meeting other people from other firms who are experiencing the same problems/issued, and learning together how we can best resolve them” Royal Bank of Scotland “An informative course with no timewasting and good content” BP Amoco (Pensions) “An excellent seminar - just the right level of detail to clarify a difficult subject” Post Office (Pensions) “Very interesting. Very worthwhile” Standard Life Assurance “A worthwhile gathering of complaint handling professionals. A lively exchange of views and ideas and a realisation that the issues and problems we face are being faced by everyone else” Personal Pension Management “A very informative and thought provoking conference” Sacker & Partners “Very well organised from the topics raised and the speakers, right through to the water and mints” |
Deutsche Bank AG |
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