You may either download the brochure or request your personal hardcopy at any time.
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Synopsis This practical workshop is will illustrate ways in which the competence of all staff, can be managed on an on-going basis and in a way that positively supports the business. In particular, it will examine the means of effectively identifying, monitoring and managing the risk of failures in your firm's T&C arrangements.
This workshop will therefore be of immediate interest and lasting value to Compliance, HR and Training & Development professionals, in retail financial services organisations who have been affected by Chapters 1 & 2 of the FSA's Training & Competence Sourcebook. This highly practical event will use focused presentations, case studies and syndicate exercises to define and illustrate the key steps to managing compliance with, and deriving value from, the FSA’s changing Training & Competence requirements. The emphasis will be on pragmatic, actionable approaches and real-life application rather than high-level theory. Delegate participation will be encouraged throughout to ensure the programme focuses on the specific issues of most concern to those attending. Workshop Agenda The Revised Training & Competence Regime
CASE STUDY: Ensuring a Consistent and Efficient Approach
Meeting the Challenge of Senior Management
Developing the Training Plan
Managing and Mitigating the Risks Arising from a Failure of Your T&C Arrangements The final section of the programme will address the risk and control challenges associated with Training & Competence, building over a sequence of three focused sessions, delegates will examine approaches to risk assessment, remediation and monitoring and work towards the development of effective measures to provide assurance on the effectiveness of risk controls. Part III: Making Use of Key Performance Indicators (KPIs)
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You may either download the brochure or request your personal hardcopy at any time.
The FSA expects financial services organisations to arrive at their own definition of competence for different roles and to establish their own mechanisms for ensuring, maintaining and demonstrating ongoing competence in employees at all levels, from senior management to administrative staff.
To assist firms in meeting this challenge, this practical workshop is designed to:
- Give a greater understanding of both FSA expectations in relation to Training & Competence
- Identify the core processes that can be put in place to ensure compliance and promote integrity
- Provide wholesale firms with a basic framework that can be adapted to meet their specific business needs
- Enable retail firms to review the effectiveness of their own T&C schemes against the essential elements now required
- Highlight the compliance weaknesses and breaches exposed by recent FSA monitoring and enforcement actions in relation to T&C
This event will benefit Senior Executives, needing to gain an overview of the
subject, and managers with more specialist responsibilities for Training & Development, Compliance and HR who are either new to this area or wish to refresh their knowledge following publication of the new T&C sourcebook.
The workshop will make use of examples and syndicate exercises to define and illustrate the key steps to managing compliance with, and deriving value from, the FSA’s changing Training & Competence requirements.
Registration from: 9.00am
Sessions commence: 9.45am
Workshop closes: 4.30pm
Where and How T&C Fits into the FSA’s Regulatory Framework
• The FSA’s regulatory approach
• Principles based regulation
• Treating customers fairly
• The Handbook
• Who is covered by T&C
• What about other staff
The New T&C Sourcebook
• Where we are now
• The core content
– Application and Purpose
– Assessing and Maintaining Competence
– Record keeping
• Key issues to be aware of
Making T&C ‘Fit-for-Purpose’
• Key Players
• Understanding competence
• Role profiles and job descriptions
• Measurable benchmark standards
• Competence based recruitment
• Making an initial competence assessment
• Ensuring ongoing competence
• Keeping appropriate records
Embedding T&C as an Integrated Part of Everyday Business Activity
• Outputs and outcomes
• Corporate ethos
• Notification and escalation processes
Working with the FSA
• Monitoring FSA communications for areas of concern
• Lessons from themed visits, monitoring and enforcement actions
• Key issues
• Pointers for action
You may either download the brochure or request your personal hardcopy at any time.
Although the FSA has streamlined the Approved Persons regime, interpreting the various rules and guidance, and applying them to specific roles in different organisations, remains far from straightforward in many instances.
This course will provide a detailed breakdown of the new FSA requirements for Approved Persons and examine how they can be implemented in a compliant and commercially meaningful way for your business.
Attending this event will enable delegates to:
- Identify who in your firm is caught within the new Approved Person regime and the implications for job profiles and reporting lines
- Better anticipate regulatory expectations of Fitness and Propriety and establish the means to achieve them
- Understand how the Statements of Principle for Approved Persons translate into compliant behaviour
- Develop a blueprint for supporting ongoing compliance, from recruitment through to termination
- Help prepare your colleagues and business for the ongoing challenges of FSA supervision and More Principles-Based Regulation
This workshop will be of immediate and lasting benefit to those individuals with responsibility for supporting Approved Persons, including Compliance, HR and Training & Development specialists, as well as those responsible for managing their firm’s relationship with the FSA.
This highly practical event will use focused presentations, case studies and interactive discussions to define and illustrate the key steps to ensure compliance with the FSA’s new Approved Persons regime.
Registration opens: 8.45am
Sessions commence: 9.30am
Close of workshop: 4:30pm
Lunch and refreshments will be served at appropriate times.
Course Programme
An Overview and Analysis of the FSA’s New Approved Persons Regime
- The content and purpose of the High Level Standards
- How the various standards interlink
- The practical implications of changes to the Approved Persons and T&C regimes
Applying Controlled Functions Requirements under the New Rules
- What are Controlled Functions and how do they apply to different businesses
- Who are the Controlled Function holders
- Understanding the effect of changes on Controlled Function holders
- Addressing the issues associated with collective functions and delegating activities
Complying with the Requirements in the Statements of Principle for Approved Persons
- Gain a deeper understanding of the principles and how they apply to individual roles and behaviours
- Explore the enforcement implications of breaches and how these can be mitigated or avoided
Establishing and Maintaining Fit and Proper Status
- Ensuring initial fitness and propriety
- Ongoing monitoring
- Record-keeping
- Approved Persons requirements for Appointed Representatives
- Considering the merits of a Fitness and Propriety checklist
- CASE STUDY – reviewing Fitness and Propriety in a sample Approved Person: what issues to consider and how to deal with them
Effective Procedures for Maintaining Approval
- Application forms and changes
- Reflecting changes in responsibility
- Making returns to the FSA
Meeting FSA Expectations of the Knowledge and Behaviour of Approved Persons
- Approved Person responsibilities under SYSC
- The FSA’s wider expectations
- Preparing for an Arrow 2 visit
- Managing the regulatory relationship
Final Q&A and Close of Course
